Returns & Exchanges

At True Botanicals, we want you to love your skin and your results. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee on all products.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to begin the process.

• 2.
  Pack Your Items

  Carefully place the products in their original packaging or a secure box to ensure they arrive safely back to us.

• 3.
  Attach Your Label

  Download and print your prepaid shipping label from the portal and affix it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our team receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.